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How to pay with a coupon or promotional code

You can very easily enter your discount code at MyComfort24.

This can be done in the shopping cart, as well as in the checkout.

Simply enter it in the 'Gift voucher or discount code' box and click 'Activate'.

You can use multiple codes for one order if you wish.

If you still need help, please contact our customer service by emailing emma@mycomfort24.be

Which payment methods can I use?

At MyComfort24 you can pay with:

  • Bancontact
  • Maestro
  • Visa
  • Mastercard
  • iDEAL
  • Bank transfer
  • Klarna

All payments are processed via Shopify's secure payment platform. Shopify complies with strict international security standards for online payments.

Thanks to the SSL certificate, your data at MyComfort24 is well secured. This keeps your data confidential and unreadable by third parties. You recognize this secure connection during checkout by https:// and the padlock symbol in your browser's address bar.

Your order will be processed as soon as we receive confirmation of the secure payment. This usually only takes a few seconds.

How quickly will I receive my order?

Since we ship from our warehouse in Belgium and you can only order items that we have in stock, we ship very quickly.

Orders placed and paid for between Monday and Friday before 2 PM (excluding public holidays) will be shipped within 2 working days.

After shipment, you will receive a tracking code to track your package. Actual delivery will be handled by the chosen carrier.

How can I exchange an item?

Returns and exchanges are handled in the same way.

Via the platform https://mycomfort24.returnista.com/ you can immediately opt for an exchange for a different size. Please note: an exchange is only possible if you purchase the exact same item but in a different size.

TIP:

You can also exchange your items for a credit code that is worth 10% more than your return amount. This is an extra benefit for your next purchase. You will receive this credit code in your mailbox as soon as your returned item has been received in our warehouse.

© 2026 MyComfort24, Powered by Shopify

  • Bancontact
  • iDEAL Wero
  • Klarna
  • Maestro
  • Mastercard
  • Visa

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